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Common Access Issues

HELP! I forgot my password.

HELP! I forgot my password. iconHELP! I forgot my password.title

If you forget your password, use the Login link to the right to go to the Parent Connect Login screen. Then use the “Forgot Your Password?” link in the lower right hand corner to have your password sent to your email address.
 
I don’t have a verification code.

I don’t have a verification code. iconI don’t have a verification code.title

To protect student privacy, we cannot give verification codes over the phone or through email. Please contact the school office to have a new Parent Connect letter printed. The parent or student may pick up this letter personally or optionally it can be mailed to the student’s home address on file. Please be ready to show proper identification when picking up a letter from the school office.
 
I have more than one student in the district.

I have more than one student in the district. iconI have more than one student in the district.title

Log into the Parent Connect account that has already been created. Click on the student’s name in the upper right hand corner. Click on Add Additional student. Follow the process for adding a student to your account.
 
I am having trouble with Parent Connect.

I am having trouble with Parent Connect. iconI am having trouble with Parent Connect.title

The district does not have the capacity to provide technical support or troubleshooting for home computers or Internet connections, however we can answer questions about Parent Connect. Please review the documentation provided on this website before calling. If you are still having trouble, then contact the school your child attends; see the “Contact Us” page for contact details. Please be sure to include your child’s name, school, grade level and daytime phone number in messages sent.